Shipping Policy

 

 

At QuickChef Solutions, we strive to ensure that your products are delivered efficiently and on time. Please review our shipping and processing guidelines below.

 

 Standard Item Processing Times

All standard items are processed within 4 business days before being dispatched from our warehouse.  

For those who require faster processing, we offer priority processing, ensuring your product is dispatched within 48 hours or 2 business days.

 

Custom Item Processing Times

Processing times for custom items vary depending on the level of detail and customisation required. Please check individual product pages for specific processing and production timeframes.

 

Delivery Times

We are pleased to offer  free standard shipping to the following countries (see the list below).  

Estimated standard delivery times are as follows:

 

s*

- Europe: 1-2 weeks*

 

 

Please note: The delivery times provided are estimates based on recent shipping patterns and may vary slightly. These times are **not guaranteed**, but we will do our best to avoid delays. Should your order be significantly delayed, we will contact you with the option to either cancel your order for a full refund or continue with the delayed delivery.

 

 Right of Withdrawal (14 Days)

In accordance with European Union law, you have the right to cancel your purchase within 14 days 

of receiving your product, without providing any reason.  

If you wish to exercise your right of withdrawal, please contact us at support@quickchef-solutions.com. Products must be returned in their original condition, and the return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.

 

 

 Shipping Taxes

We use premium shipping methods, meaning **all taxes, including VAT, are included** in the price of your purchase. You will not be required to pay any additional taxes or duties upon receipt of your order.

 

Accepted Payment Methods

We are proudly verified by Verisign and Norton Security Gateway.  

Through our partnership with Shopify Payments and PayPal, we accept all major credit cards, including Visa, Mastercard, and American Express.  

Additionally, we offer express payment options such as PayPal, ClearPay,Google Pay, and Apple Pay** for your convenience.

 

Delays & Refunds

We understand that unforeseen delays may occur. In the event of a significant delay with your order, we will notify you promptly. If you prefer not to wait, we will offer a **full refund** or the option to continue with your order until delivery.

 

 Customer Service

If you have any questions or need assistance, please do not hesitate to contact us at support@quickchef-solutions.com. We are committed to providing excellent customer service and will respond to all inquiries as promptly as possible.